Frequently Asked Questions

Why and when should I paint my home?
Not only is it important from a cosmetic standpoint, but it also protects your home. Paint is the main barrier and forms protection from the elements, in particular for the exterior of your home. The majority of paint manufacturers will recommend you repaint your home every 7 – 10 years.

Can you help us with selecting colours for our home?
Yes we sure can as we work closely with both Dulux and Resene. Once our quote has been accepted and if you need some help we can ask one of the colour consultants to visit at no cost to you.

What is an LRV?
The approximate light reflectance value (LRV) of a colour indicates the amount of visible light that a colour will reflect. Black has a light reflectance value of 0% and absorbs all light. The surfaces are consequently very dark and can get very hot. In contrast, white has a light reflectance value of 100% and keeps a building light and cool.
Mid to dark colours are not suitable for some exterior substrates and if used may cause damage to the substrate, such as warping, checking and premature failure. Paint manufacturers recommend the LRV must be no lower than 40% on plaster homes.

What is the maintenance program?
Performed alongside a house wash, a staff member from HomeSmart will visit your property annually, performing the house wash then visually inspect your home for cracks and sealant issues. This is a no hassle program, if there are no issues we’ll simply notify you on the invoice, if we need to bring something to your attention we’ll write up a free and no obligation quote detailing the issues we discovered.
Additionally, there is no charge for the inspection and o
n top of providing this piece of mind, if you choose to sign up to our 5 year maintenance program, we’ll give you a 10% discount on all annual house washing.